One of the most critical aspects for any plastic mould company is how they manage quality control. It ensures that the product that goes to the customer meets all oft he requirements and expectations, but it does so much more than making sure the client is happy. A plastic mould company’s reputation can be built on the products made from the molds it designs and builds, even long after a customer receives the final results. It also plays a significant role in productivity and cost.
Reputation and Revenue
Without proper quality control in any manufacturing process, customers may receive products that do not meet their needs or have flaws. While they may send the product back for rework, it is not guaranteed that they will give you that chance on their next project.
Whether or not they give you that opportunity, the damage is done, and your company’s reputation may suffer. The more times you ship sub-standard products, it is inevitable that your customers will talk with others about the quality of work. Even if it doesn’t happen often, it does mean they will be less likely to recommend you to develop their next product. At worst, they will talk about how unreliable the final products are.
Productivity, Cost and ROI
Returned work affects almost every department. Customer service will have to spend time talking with the customer. You will have to pay to have the product returned, and then shipped back to the client. You lose time on the machines and the machinists as they work to fix the issues the customers reported. It ends up costing more and lowers your productivity.
To be a successful plastic mould company, you have to ensure that the quality of the mold and the end product meets customer expectation and requirements. For the best result and to improve your reputation, you should aim to have quality control that provides more than the customer’s expectations. Quality control plays a large role in how your company’s reputation, your productivity, your bottom line, and ultimately how successful your company will be.
That is why we strive to design and build the best injection mold for our client’s products with impeccable quality control and our goal is to get it right the first time. We work with our clients from product concept to mold design to production. What this means is our clients ultimately yield a greater return on investment simply by choosing us.